We Now Offer Telephone Consultations!

From 30/3/2020 All patients will now be offered a Telephone Consult with our Doctor sor Allied Health Professionals

* Face to Face consultations may be offered only with approval from our Doctors

Need a script? Need a referral letter? Need to discuss results? This can all be done with one simple phone call without leaving home.

 Book online or by phone for a telehealth consult.

*For private patients, standard consultation fee applies

*Please note that private billing applies on Sunday and Public Holidays

电话会诊

从3月30日起，所有持有Medicare卡的病人均可预约电话会诊。

您需要补充处方笺? 介绍信? 或与医生进行简短的电话会诊吗？

您现在可以足不出户享受以上服务，请在网上或电话与我们预约电话会诊

*自费病人仍需支付会诊费

*请注意，私人收费将在星期日和公共假日进行

2020-03-28 CORONAVIRUS Health Alert （COVID-19）

"WE DO NOT TEST COVID-19 ON SITE"

 If you have travelled overseas in the last 14 days OR have had contact with someone diagnosed with COVID19 OR Flu like symptoms (cough, shortness of breath, fever)

Immediately isolate yourself. Please DO NOT ATTEND our practice. Please call our receptionist to organise a bulk billed phone consult with our doctors.

*Please note that you must have a valid Medicare card to book a phone consultation.

*For private patients, standard consultation fee applies

Or call the Health hotline on 1800 022 222

National New Coronavirus Prevention and Control Health Hotline: 1800 020 080

2020-03-28 新型冠状病毒（COVID-19）

"本診所不做冠状病毒测试"

如果过去14天曾去过海外,曾与确诊患者COVID19的人有密切接触,或 流感样症状（咳嗽，呼吸急促，发烧）

如果您符合以上症状，请先待在家中

如果您需要就医，请提前打电话预约时间,我们将会为您安排电话会诊

*请注意，您必须具有澳洲公民医疗保险（Medicare)卡才能预订电话咨询.

*自费病人仍需支付会诊费

或致电全国冠状病毒健康信息热线1800 020 080。

健康热线1800 022 222

New here? Don't worry, we'll take care of you.

NEW PATIENT
If you are a new patient at our Centre, you will need to complete our Patient Registration Form. 
In order for things to run more smoothly and to minimise waiting time, you can download the form here, complete it, and bring it with you on your first appointment with us. Please note, to ensure privacy, you cannot email us your completed form.
If you are a new patient and have made an appointment, we advise you to come to our Medical Centre 10 minutes earlier, so that you can fill out the necessary paperwork
Download the New Patient Registration Form here

MEDICAL CERTIFICATES
Medical certificates will not be issued for non-medical reasons apart from bereavement or family support. Patients must be seen at the time of illness in order to receive a medical certificate. They cannot be backdated as it is illegal.

REPEAT PRESCRIPTIONS
Modern medications are potent and can lead to harmful side effects if managed incorrectly. It is therefore crucial to make an appointment with your doctor to check for possible side effects as well as receive updates on whether it is still the best treatment for your condition. Repeat prescriptions will not be given to patients of whom we have not been seen for 6 months, or to whom we have never prescribed that specific medication in the past.

TEST RESULTS
Due to the astounding amount of patients we care for, it is your responsibility to follow up your test results.
In order to protect your privacy, our receptionists and doctors cannot give or discuss test results over the phone. Patients are required to come to the Square Medical Centre to see a doctor in order to receive and discuss their results.
If you would like to make an appointment to discuss your results, please call (02) 9777 0024.

eHEALTH
An electronic health (eHealth) record is a personally controlled and secure summary of your health history. You control what goes in it and which medical centre has access to it. The eHealth initiative will enable a safer, higher quality, more equitable and sustainable health system for all Australians. 
If you choose to use eHeath, this will allow Square Medical Centre to view your past health history and upload new health/event summaries. It would also allow both you and the medical centre to have a comprehensive information on your health history, which would allow for a better understanding of your health and needs.

So, in summary

• Access to your records is under YOUR control (confidentiality)
• YOU control the types of information accessible by authorised healthcare professional (discretionary)

If you would like more information, refer to the eHeath website
If you would like to register for your eHealth Records click here

PRIVACY POLICY
Your medical record is a confidential document. It is the policy of this practice to maintain the security of your personal health information at all times and to ensure that this information is available only to authorised members of staff. It may not be shared with anyone outside the centre without the patient’s express consent and authorication. 

World Square CBD Medical Centre - better than an apple day.